Terms of service
Welcome to Bristelle! These Terms of Service (“Terms”) govern your use of our website and the purchase of our products. By accessing our store or placing an order, you agree to these Terms. If you don’t agree, please don’t use our store.
1. About Our Store
This website is operated by Bristelle. Throughout the site, “we,” “us” and “our” refer to Bristelle. Our store is hosted on Shopify, which provides the platform we use to sell our products.
2. Eligibility
By using our store, you confirm that you are at least 18 years old, or that you are using the store under the supervision of a parent or legal guardian.
3. Products and Descriptions
We do our best to display our products, colors and descriptions as accurately as possible. However, colors may look slightly different depending on your screen, and we can’t guarantee that every description is completely error-free. Results from using our products may vary depending on your hair type, routine and the products you use.
4. Pricing and Payment
All prices are listed in US dollars (USD). We reserve the right to change prices at any time without notice. Payments are processed securely through our payment providers, and by placing an order you confirm that you are authorized to use the payment method provided.
5. Orders
We reserve the right to refuse or cancel any order for any reason, including limited availability, errors in pricing or product information, or suspected fraud. If your order is cancelled after payment, you will receive a full refund.
6. Shipping
Shipping times are estimates and may vary due to carrier delays, holidays or other circumstances outside our control. For full details, please see our Shipping Policy.
7. Returns and Refunds
Returns and refunds are handled according to our Return Policy. Please review it before making a purchase.
8. Use of Our Website
You agree not to:
- Use our store for any unlawful purpose
- Attempt to hack, disrupt or damage our website
- Copy, reproduce or resell any content from our store without permission
- Submit false information when placing an order
9. Intellectual Property
All content on this website, including the Bristelle name, logo, images, product designs, text and graphics, is owned by Bristelle and protected by intellectual property laws. You may not use any of our content without our written permission.
10. Third-Party Links and Services
Our store may contain links to third-party websites or use third-party services. We are not responsible for their content, policies or practices.
11. Disclaimer of Warranties
Our products and website are provided “as is” and “as available.” Except where required by law, we make no warranties, express or implied, about the products or the website, including any warranty of merchantability or fitness for a particular purpose.
12. Limitation of Liability
To the fullest extent permitted by law, Bristelle will not be liable for any indirect, incidental or consequential damages arising from your use of our website or products. Our total liability for any claim will not exceed the amount you paid for the product in question.
13. Indemnification
You agree to indemnify and hold Bristelle harmless from any claims, damages or expenses arising from your violation of these Terms or misuse of our products or website.
14. Privacy
Your use of our store is also governed by our Privacy Policy, which explains how we collect and use your information.
15. Changes to These Terms
We may update these Terms from time to time. Any changes will be posted on this page with an updated date. Continuing to use our store after changes are posted means you accept the updated Terms.
16. Governing Law
These Terms are governed by the applicable laws of the jurisdiction in which Bristelle operates, without regard to conflict of law principles.
17. Contact Us
If you have any questions about these Terms, please contact us at: